Offer easy returns
Lowest market rate for returns
Immediate notification from our automated system
Live customer service and support
Items sent back weekly
How returns work
Prepare your return
Find the order or tracking number you want to send back.
Add a request
Create the return from your ParcelHub account in a few clicks.
Pick up your return
Drop it at one of our locations, or hand it to the carrier.
Frequently asked questions
Your questions,
answered clearly.
Sign in to your ParcelHub account, pick the order you're returning, and we'll generate
a prepaid return label. Your customer simply prints it and drops it off.
Returns use the same discounted, multi-carrier rates as your outbound shipping, so they
stay affordable. You only pay for labels that are actually used.
Yes. Returns can be dropped at any of our locations or handed to the carrier, and
you'll be notified the moment one is on its way back.
Always. Every return is flagged as soon as it's scanned, so you can refund or restock
without chasing tracking numbers.
Yes. A free ParcelHub account lets you create return labels, track them, and see every
return in one place.
Quick Assist
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