Get in Touch
Have questions about shipping, pricing, or our services? We're here to help. Reach out to us through any of the channels below or fill out the form.
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Head Office
Toronto, Ontario, Canada
Response times
Our Canadian-based support team typically responds within 2 business hours during business hours (Mon–Fri, 9am–6pm EST). Sales and partnership enquiries are usually answered the same business day.
Where we ship
ParcelHub serves businesses and individuals across all of Canada, with domestic and cross-border shipping through Canada Post, Purolator, FedEx, UPS and DHL.
Quick answers
How do I get a shipping quote?
Use our instant rate tool — compare live carrier rates in seconds, no account needed.
How do I track my parcel?
Head to Tracking and enter your number — we auto-detect the carrier.
Do you offer business accounts?
Yes — sign up and apply for business rates; our team reviews and approves each application.
Quick Assist
Track your order
Search Using Tracking ID Number
Find Nearest Parcel Hub
Search Using Postal Code or City Name